Site Reliability Engineering and Observability
ARTechOps sets up full-stack observability and reliability practices: Prometheus and Grafana dashboards, OpenTelemetry distributed tracing, SLO and error-budget alerting, and automated incident runbooks so problems are detected before customers notice.
What We Deliver
- Prometheus, Grafana and Datadog dashboards
- Distributed tracing with OpenTelemetry
- SLO and error-budget alerting
- Automated incident remediation runbooks
Typical Deliverables
- Metrics, logs and tracing baseline
- Alert rules tied to SLOs
- Incident response runbooks
Tools & Platforms
- Prometheus
- Grafana
- Datadog
- OpenTelemetry
- Loki
- Alertmanager
Frequently Asked Questions
What is the difference between monitoring and observability?
Monitoring tells you something is wrong using known metrics; observability (metrics, logs and traces together) helps you find out why, even for failures you did not anticipate.
Do you provide round-the-clock coverage?
We design alerting and runbooks for 24/7 operation. Coverage arrangements for your engagement are agreed in the scope.
Can you work with our existing monitoring tools?
Yes. We extend existing Prometheus, Grafana or Datadog setups before introducing anything new.
Other Core Engineering Services
Cloud Architecture & Strategy
Secure multi-cloud and hybrid architecture on AWS, GCP and Azure with Kubernetes, disaster recovery and FinOps cost control. Book a free architecture review.
DevOps & CI/CD Pipelines
Automated CI/CD pipelines and GitOps with GitHub Actions, GitLab CI, ArgoCD and Flux. Zero-downtime releases, canary and blue/green deployments.
Infrastructure Automation (IaC)
Reproducible, version-controlled infrastructure with modular Terraform and OpenTofu, Ansible, policy-as-code and drift detection.
DevSecOps & Security Engineering
Embed SAST, DAST, container scanning and secrets management (Vault) into your pipelines. Compliance hardening for SOC 2 and ISO 27001.
Cloud Migration & Modernization
Migrate legacy workloads to containers and modern cloud infrastructure with planned cutovers, database replication and migration verification.